All products purchased on farmaciacasa.it will be shipped from International Pharmacies of Parisi Fernanda and Ninni Barbera Sas with headquarters in Via San Donato 20, 80126 Naples.
Shipments will be made by express courier with delivery within 2-5 working days from the date of order. Deliveries are made from Monday to Friday, excluding holidays, Saturday and Sunday. Orders placed on Friday after 10:00 am will be processed and shipped on Monday morning; in this case delivery times are at least 72 hours. It is advisable to insert a telephone number in the order data, ALWAYS, so that the courier can possibly contact you due to delivery difficulties.
In the case of payment by bank transfer, the order is processed only when the payment is credited (delivery times may therefore be delayed). The pharmacy undertakes to promptly notify the purchaser of stock errors or difficulties in finding products that are no longer in business or in stock; in this case it undertakes to return the entire sum received.
In contracts that place the professional's obligation to dispose of the goods the risk of loss or damage to the goods, for reasons not attributable to the seller, is transferred to the consumer only when the latter, or a third party designated by him and different from the carrier, he enters material possession of the goods.
Shipping costs for Italy:
- Orders below € 180: Shipping costs € 6.00 €
- Orders below € 180 (islands and Venice): Shipping costs € 9.00
- For orders from Livigno shipping costs are € 35.00
- For orders from Campione d'Italia the costs are € 65.00
- For orders over € 120: shipping costs are FREE (all Italy except Livigno and Campione d'Italia).
- Shipping is always paid for shipments abroad as shown below
In case of cash on delivery, there is a supplement of € 4.50.
Europe 1 - Austria, Belgium, France, (excluded Corsica) Germany, Great Britain (excluding small islands), Luxembourg, Holland, Portugal (excluded Madeira and Azores islands), Spain (excluded Baleares, Canaries, Ceuta and Melilla), Liechtenstein (UE) - Max 5kg costs are of €15.00
Europe 2 - Bulgaria, Estonia, Latvia, Lithuania, Poland, Czech Republic, Slovak Republic, Romania, Slovenia, Hungary, Croatia, Denmark, Estonia, Finland, Latvia, Norway (Extra EU) Sweden, Hungary - Max 5kg costs are of € 22.00
Europe 3 - Greece (Greece 2 - Europe 3) Cyprus, France (Corsica) Minor Islands Great Britain, Greece, Malta Ireland, Madeira Azores, Balearics, Ceuta Mellila and Canary Islands Andorra and Gibraltar, Turkey, Ireland, Northern Ireland - Request information for shipping.
The customer can exercise the right of withdrawal by returning the product in its complete package within 14 days of receipt with shipping costs against him.